Privacy Policy

1. Introduction

Elevifi (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share personal data when you visit our website/landing pages, watch embedded content, or book a consultation. If you do not agree with this Policy, please do not use our site or services.

2. Information We Collect

We collect information you provide directly, such as your name, email address, phone number, company name, and any information you submit via forms or booking fields (including Calendly). We also collect information automatically through standard technologies when you browse our pages, including device and browser information, usage data (pages viewed and time on page), and approximate location or IP-based signals where applicable. If you watch embedded videos (e.g., Wistia), we may receive engagement information such as watch progress and interaction metrics.

3. Cookies and Similar Technologies

We use cookies and similar technologies to operate our site, remember preferences, measure performance, and improve user experience. Where required by law, we ask for your consent for non-essential cookies and provide a way to manage preferences.

4. How We Use Your Information

We use personal data to schedule and manage consultations, respond to enquiries, provide service-related communications, improve our website and content, understand user behavior and performance, and maintain security and prevent fraud. Where you opt in (or where otherwise permitted), we may also use your information to send marketing communications, which you can stop at any time.

5. Legal Basis for Processing (GDPR)

If you are in the EU/UK, we process your data under one or more of the following legal bases: consent (e.g., marketing opt-in), performance of a contract or steps you request before a contract (e.g., scheduling a call), legitimate interests (e.g., improving our services and marketing in a proportionate manner), and legal obligations where applicable.

6. Sharing of Information (Service Providers)

We may share personal data with third-party providers that help us run our services, such as scheduling (e.g., Calendly), video hosting/analytics (e.g., Wistia), website analytics (e.g., Google Analytics), and email/communication tools. These providers process data on our behalf for the purposes described in this Policy and according to their own privacy terms where applicable.

7. Legal Requirements and Business Transfers

We may disclose information if required by law or in response to valid legal requests, or where necessary to protect rights, safety, and security, enforce our terms, and prevent fraud. If we are involved in a merger, acquisition, reorganization, or asset sale, information may be transferred as part of that transaction, subject to appropriate protections.

8. Data Retention

We retain personal data only for as long as necessary for the purposes described in this Policy, including delivering services, maintaining business records, and meeting legal requirements. You may request deletion where applicable, and we will honor such requests unless we need to keep certain information for legal or legitimate business reasons.

9. Data Security

We use reasonable technical and organizational safeguards to protect personal data (such as encryption in transit and access controls). However, no system can be guaranteed fully secure, and we cannot guarantee absolute security of information transmitted online.

10. Your Rights and How to Contact Us

Depending on your location, you may have rights to access, correct, delete, restrict, object to processing, and request portability of your data. California residents may have additional rights under applicable privacy laws, including rights to know and delete, and rights against discrimination for exercising privacy rights. To exercise your rights or ask questions, contact us at enrique@elevifi.com (or contact@elevifi.com). We will respond within the timeframe required by applicable law.

11. International Transfers

Your information may be processed in countries outside your country of residence (for example, where our service providers operate). Where required, we use appropriate safeguards for international transfers, such as Standard Contractual Clauses or other lawful mechanisms.

12. Children’s Privacy and External Links

Our services are not directed to children under 16, and we do not knowingly collect personal information from children. Our pages may include links to third-party sites; we are not responsible for their privacy practices, and we encourage you to review their policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website/landing pages and reflected by a revised “Last Updated” date. Continued use of the services after changes means you accept the updated Policy.

Last Updated: June 2025